Frequently Asked Questions
Yes. Hotel Wailea is an adults-only hotel welcoming overnight guests ages 18 and older. This policy applies to guest suites, the pool, and fitness center. Weddings and private events may include guests of all ages.
No. Hotel Wailea is not an all-inclusive resort. Dining, spa experiences, and select activities are available separately, while many hotel amenities and experiences are included in the daily resort fee.
No. Hotel Wailea is located on a hillside above Wailea, approximately a five-minute drive to Wailea Beach. Complimentary transportation to beaches in the Wailea and Makena area is available for hotel guests.
Kahului Airport (OGG) is the primary airport serving Maui and is approximately a 30-minute drive to Hotel Wailea.
Yes. Hotel Wailea provides complimentary luxury SUV house cars within the Wailea area for registered hotel guests daily from 6:00 a.m. to 10:00 p.m. Service includes the Shops at Wailea, neighboring Wailea resorts, Makena Golf & Beach Club, and beaches throughout Wailea and Makena. To request a ride, text 808-874-0500.
- Lei greeting
- Fitness, yoga and select seasonal activities and experiences
- Outrigger canoe excursions
- 24-hour access to the open-air Fitness Studio
- Complimentary fitness classes
- Wailea-area transportation
- Beach concierge service with transportation, beach chairs, umbrella, towels and water
- Concierge services
- Use of available pool cabanas on a first-come, first-served basis
- In-suite nonalcoholic beverages
- High-speed Wi-Fi throughout the hotel
Some upgraded experiences and reserved pool cabanas are available for an additional fee.
Yes. Early check-in at Hotel Wailea may be requested but is subject to availability and cannot be guaranteed. To guarantee access to your suite before 3:00 p.m., the suite must be reserved for the previous night.
Check-out at Hotel Wailea is at 12:00 p.m.
Yes. Late check-out at Hotel Wailea may be requested but is subject to availability and cannot be guaranteed. To guarantee a late check-out, the suite must be reserved for an additional night.
Guests must be at least 18 years old to check in at Hotel Wailea. A valid photo ID and credit card are required at check-in.
Hotel Wailea suites accommodate a maximum of two overnight guests. Each suite features one king bed, a separate living area, kitchenette and private lanai or balcony.
Check-in at Hotel Wailea begins at 3:00 p.m. Guests arriving before their suite is ready are welcome to enjoy the hotel’s amenities, including the pool, Cabanas and fitness center.
Yes. Breakfast is served à la carte at The Restaurant at Hotel Wailea daily from 7:30 a.m. to 10:30 a.m. Reservations are not required.
No. Breakfast at The Restaurant at Hotel Wailea is served à la carte.
Yes. Lunch is available for registered Hotel Wailea guests at The Cabanas by the pool or through in-suite dining.
Hotel Wailea is home to two signature restaurants: The Restaurant at Hotel Wailea and The Birdcage Japanese Grill. The Restaurant at Hotel Wailea offers seasonal island-inspired cuisine overlooking the Pacific, while The Birdcage Japanese Grill pairs Japanese-inspired cuisine with cocktails, Japanese whisky and panoramic sunset views.
Yes. Guests under 18 are welcome to dine at both The Restaurant at Hotel Wailea and The Birdcage Japanese Grill. Hotel Wailea’s adults-only policy applies to overnight accommodations and guest amenities such as the pool, rather than restaurant guests.
Yes. Valet parking and self-parking are available for guests dining at Hotel Wailea.
Yes. Hotel Wailea hosts weddings ranging from intimate elopements and vow renewals to larger celebrations, with a selection of distinctive indoor and outdoor venues, ocean views, award-winning cuisine and dedicated wedding planning support. For wedding inquiries, please contact weddings@hotelwailea.com
Yes. Weddings and private events at Hotel Wailea may include guests of all ages.
